If you need to cancel your order please contact us at sanjhp.art@gmail.com. We do not send out faulty or damaged products, however if you have received a damaged product you can file for an exchange, provided your request matches our exchange policies.

 

To be eligible for a return, your item must be unused and in the same condition that you received it in. It must also be in the original packaging. 

 

Domestic Shipping (India)
All orders on stationery will take 7-14 days as the lead time for delivery after the payment is made, and the orders cannot be cancelled once placed. Clothing orders will take 40 days as the lead time for delivery from payment and cannot be cancelled once placed. 

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Products will not be exchanged if you simply dislike the product upon receiving it. 

 

Sizing or product changes cannot be made once the order has been placed even if the other alternative product has similar costs and specifications.

 

NO REFUNDS WILL BE GIVEN IN THE FOLLOWING CASES:

• Incorrect or outdated delivery address.

• Incorrect address format including any form of a PO Box address.

• After 3 failed delivery attempts by our respective courier agent.

• Package refused by recipient.

• Products returned in a used or damaged condition.

• Minor color and design variation. 

• If the items are not damaged or faulty.

 

Please write us an email regarding your concern before you ship us the product back, we will not be held accountable for returns with no prior email. 

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You are responsible for sending us the product back and must incur full courier fee of sending it back to us. We will not be responsible for any lost shipping from your end.

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